1.1 The Platform is owned and operated by The Virus Shop ABN: 52 095 914 551 (‘The Virus Shop’, ‘thevirusshop.com.au’, ‘we’, ‘us’ or ‘our’) and is offered to the user (‘User’, ‘you’ or ‘your’) for the purposes of purchasing products.
1.2 We are responsible for the Service Offer and provide the Platform to enable the Service Offer.
2.1 ‘Business Day’ means a day on which banks, as defined in the Banking Act 1959 (Cth) are open for general banking in New South Wales, Australia excluding Saturdays, Sundays, public holidays or bank holidays.
2.3 ‘Liability’ means any tangible or intangible: loss; damage; liability whether actual or prospective; cost or expense of any description, including legal costs incurred by you or any third-parties arising from any action, inaction, claim, demand, suit or legal action, however construed, expressly, including contract, tort, bailment, personal injury, death or negligence; loss of goodwill; business interruption; or for any direct, indirect, incidental, special, consequential, exemplary or punitive loss or damage arising out of or related to the Service Offer, however it may arise.
2.4 ‘Normal Service Hours’ means The Virus Shop’s normal store operating hours, being Monday to Saturday from 9am to 5pm excluding Sunday and official public holidays in New South Wales, Australia.
2.5 ‘Platform’ means The Virus Shop’s website (thevirusshop.com.au), or any other service, software or platform the Virus Shop manages.
2.7 ‘Service Offer’ means the User’s request for services through the Platform or through our team, being a legally binding offer and acceptance to form the Service Agreement and Service Fees.
3.1 References to legislation or to provisions of legislation include changes or re-enactments of the legislation and statutory instruments and regulations issued under the legislation.
3.2 Headings are for convenience only and do not affect interpretation.
3.3 Words denoting the singular include the plural, and vice versa.
3.4 Words denoting individuals or persons include bodies corporate and vice versa.
3.5 Grammatical forms of defined words or phrases have corresponding meanings.
3.6 The words ‘including’ or ‘includes’ are not words of limitation.
3.7 References to a party are intended to bind their executors, administrators and permitted transferees.
3.8 References to documents or agreements also mean those documents or agreements as changed, novated or replaced.
3.9 References to a Schedule are references to a Schedule under the Service Agreement.
3.10 References to an amount of money, including ‘dollars’ or ‘$’ are references to the amount in the lawful currency of the Commonwealth of Australia and include Goods and Services Tax (‘GST’) under the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
3.11 If the day on or by which anything is to be done is not a Business Day, then it must be done by the next Business Day.
3.12 References to a ‘day’ or a ‘month’ are references to a calendar day or to a calendar month, as applicable.
3.13 Parties must perform their obligations on the dates and times fixed by reference to Sydney, New South Wales, Australia.
4. Agreement between The Virus Shop and the User
4.1 By registering as a User, you enter into a legally binding agreement with us, being the Service Agreement. You expressly warrant and represent you are 18 years of age or over and have full legal capacity to enter into the Service Agreement.
5. Use of the Platform
5.1 You warrant you will only use the Platform and any of its content:
5.1.1 For the Service Offer;
5.1.2 For lawful purposes and in accordance with all applicable local, state, national and international laws, rules and regulations;
5.1.3 In a way that does not damage, incapacitate, circumvent security, place unreasonable burden, alter the content or otherwise disrupt the operation or impair the functionality of the Platform, including uploading any data, scripts or other software. You also acknowledge and agree not to hack or reverse-engineer the function of the Platform; or
5.1.4 In a manner where you take the necessary precautions to ensure the process you use to access the Platform does not expose you to vulnerabilities, viruses, defects or other harmful components that may damage your own computer system.
5.2 You warrant not to use the Platform or any of its content to:
5.2.1 Harm, threaten, abuse, harass, stalk, defame, discriminate (including race, sex, religion, ethnicity, disability, sexual orientation or age) or otherwise offend any party;
5.2.2 Mislead, deceive or invade another’s privacy;
5.2.3 Communicate, publish or distribute any material which is unlawful, abusive, obscene, indecent, inappropriate, tortuous, defamatory or otherwise offensive;
5.2.4 Scrape, index, reproduce, redistribute or republish any part of the Platform;
5.2.5 Violate the rights of any third-party;
5.2.6 Access, scrape or archive content such as scripting software, using automated means;
5.2.7 Use, create or distribute any device or software that interacts with the Platform;
5.2.8 Send unsolicited communications, advertising or promotional materials, including spam, junk mail, chain letters or pyramid schemes to us. This includes use of contact information provided on the Platform including email addresses, phone numbers and addresses, or any contact mechanisms and forms. Nor must you spam or send unsolicited communications, advertising or promotional materials to another User or to any other party;
5.2.9 Distribute or link to any malware or malicious code, including computer viruses, worms, trojan horses, logic bombs, spyware, adware or any other program which may disrupt, destroy, damage, harm, limit, circumvent security measures, or cause undesirable effects to the functionality of computer software, hardware, networks or telecommunications systems;
5.2.10 Infringe the copyright, trademarks or other intellectual property rights of any third-party;
5.2.11 Give the impression that content derives from The Virus Shop, its directors, officers, employees, agents or contractors;
5.2.12 Manipulate, alter or circumvent any fees listed on the Platform;
5.2.13 Interfere with any other party’s use of the Platform; or
5.2.14 Change or manipulate another User’s account or information.
6. User account
6.1 When you create a User account on the Platform, or as part of your continued use of the Platform, you must provide us with accurate, up to date and complete information, including current valid:
6.1.2 Contact details;
6.1.3 Credit card details; and
6.1.4 Alternate contact person identification and contact details.
If you provide any incorrect or false information you will be in breach of the Service Agreement.
6.3 You must notify us of any changes to your User account, contact information and credit card details within a timely manner. You undertake to provide us with notice of any changes to information relating to your identity, contact and credit card details within 5 days by email to: firstname.lastname@example.org
6.6 You warrant and represent:
6.6.1 You will not use the Service Offer or your User Account in any way that is unlawful or likely to be unlawful.
6.6.2 You are solely responsible for any information you submit to us via your User account;
6.6.3 You are solely responsible for the use or misuse of your account by any other party;
6.6.4 To maintain the security and integrity of your User account login credentials, including your username, password and details relating to your unique user identity question; and
6.6.5 If you reasonably suspect the security or integrity of your User account has been compromised you will notify us immediately by email to: email@example.com
7. The Virus Shop services
7.1 Upon making a purchase through the Platform, The Virus Shop will provide the Service Offer to you within our 48 hour standard service window during Normal Service Hours, unless the item is unavailable, in which case you will be notified by email or phone.
7.2 We reserve the right to refuse the Service Offer, or to terminate the Service Offer to you at any time, and at your cost if we reasonably determine that providing or continuing to provide you with the Service Offer may:
7.3 Breach any applicable local, state, national or international laws, rules, and regulations;
7.4 Represent a risk to the safety of a The Virus Shop employee, agent, contractor or any other individual;
7.5 Compromise the security of our store or website;
7.6 Degrade or cause damage to The Virus Shop’s brand equity or reputation.
8. Limitation of Liability for the Platform
8.1 Your use of the Platform is at your own risk.
8.2 All content, features, functions, information, resources and other material offered on the Platform are provided on an ‘as is’ basis without any warranties or conditions of any kind, whether express or implied.
8.3 Before relying or acting on the content, features, functions, information, resources and other material offered on the Platform, you should carefully evaluate the accuracy, availability, reliability, completeness, contemporariness or relevance of information for your purposes. To the fullest extent permitted by law, we do not guarantee or accept any Liability arising from or connected to the accuracy, availability, reliability, completeness, contemporariness or relevance of content, features, functions, information, resources and other material offered on the Platform.
8.4 The opinions and views expressed on The Virus Shop’s blog and on any social media linked to the Platform reflect the personal opinions and views of the individual author and not the opinions or views of The Virus Shop.
8.5 Generally, information sent or received over the Internet is unsecure. Although The Virus Shop attempts to maintain appropriate safety measures in respect of the Platform, we do not make any warranties or representations concerning security of any communication to or from the Platform.
8.6 You assume full responsibility for any defects in your device, data, software, equipment or network.
8.7 We do not make any warranties or representations that the Platform or any external links on the Platform are free from vulnerabilities, viruses, defects or other harmful components that may damage your own computer system, nor do we guarantee secure or uninterrupted access to the Platform.
8.8 We are not responsible for any defects, delays or disruptions to the Platform as a result of any impact, interruption, action or inaction of any third-parties or for any events beyond our control or that cannot be anticipated.
8.9 We do not make any warranties or representations regarding the interception by third-parties of your personal or other information.
8.10 To the fullest extent permitted by law, you hold The Virus Shop harmless from and agree we are not responsible to you or any third-parties for Liability arising from or connected with:
8.10.1 The use, performance or reliability of the Platform, including data loss or corruption;
8.10.2 Unauthorised access to the Platform or to your personal or other information;
8.10.3 Alteration of any transmission of data and any other matter related to the Platform, its content or any external links to the Platform;
8.10.4 Any alterations, amendments, modifications or suspension of the Platform or its content;
8.10.5 Changes or manipulation to your User account or information by any third-parties; and
8.10.6 Actions of any third-parties using your identification verification details or User account login credentials, whether it is with or without your knowledge or authorisation.
9. Variations to the Service Offer
9.1 Variations to the Service Offer can be made by either The Virus Shop or the User. Any variations are not binding or effective unless they are mutually agreed through the Platform or our team.
10. Survival and merger
10.1 No term of the Service Agreement merges on completion of any transaction contemplated by the Service Agreement.
10.2 Clauses headed: Billing and payment; Late payment and non-payment; Termination and User account cancellation; Limitation of liability for the Platform; Indemnity; Confidentiality; Intellectual Property; Trademarks; Dispute Resolution; Notices; Governing law; and Legal costs survive termination or expiry of the Service Agreement, together with any other term which by its nature is intended to do so.
11.1 If any of the terms of the Service Agreement are deemed unenforceable, illegal or void, then those parts may be severed, and the other parts of the Service Agreement remain unaffected and continue in full force and effect.
12. Governing law
12.2 You acknowledge and agree that the courts of New South Wales, Australia have exclusive jurisdiction to settle any claim or dispute which may arise out of or in relation to the Service Agreement.
13. Legal costs
13.1 We may recover all solicitor/client legal costs and expenses incurred by us in enforcing the Service Agreement for any breach by you, whether actual or apparent.
14.1 If you have any questions about the Service Agreement; or if you have any complaints; or if you would like to report a breach of the Service Agreement; or if you have any issues in relation to the Platform or Service Offer; or if you otherwise have any feedback, please contact us by sending an email to: firstname.lastname@example.org
14.2 Where your contact relates to a complaint, breach or issue, we will take all reasonable steps to investigate the complaint, breach or issue and will take any action we consider appropriate in our sole and absolute discretion.
15.1 We reserve the right to alter, amend, modify or otherwise update the Service Agreement, Service Offer and the Platform in our absolute and sole discretion, from time to time, without notice to you.
15.3 Any new content, features, functions, information, resources and other material that may be added to the Service Offer and the Platform from time to time will be subject to the Service Agreement, unless stated otherwise.
15.4 You should check the Platform from time to time to make sure you are aware of any updates.
15.5 By continuing to use the Service Offer and the Platform after any updates, you agree that you have read, understood and accept to be bound by the Service Agreement, as altered, amended, modified or otherwise updated.